At BatuaIndia.com, we value the trust you place in us and are fully committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you visit our website or purchase our products. By using our website, you consent to the practices described in this policy.
Information We Collect
We may collect personal and non-personal information, including but not limited to:
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Personal Details: Name, email address, mobile number, billing address, and shipping address when you create an account, place an order, or contact us.
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Payment Information: Payment details required to complete transactions. All payment data is processed securely through authorized third-party payment gateways; we do not store your card or banking information.
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Account Information: Login credentials, order history, and preferences associated with your account.
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Technical Information: IP address, browser type, device information, pages visited, and time spent on the website.
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Cookies & Tracking Data: Cookies and similar technologies used to enhance site functionality, remember user preferences, and analyze website traffic.
How We Use Your Information
The information we collect is used for the following purposes:
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To process, confirm, and deliver your orders efficiently.
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To communicate with you regarding order status, shipping updates, cancellations, returns, or refunds.
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To provide customer support and respond to your queries or requests.
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To improve our website, product offerings, and overall shopping experience.
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To send promotional messages, offers, and updates only if you have opted in to receive such communications.
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To prevent fraud, unauthorized transactions, and misuse of our website.
Cookies Policy
Cookies help us personalize your shopping experience. They allow us to:
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Remember items in your cart
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Understand user behavior and site performance
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Improve website speed and usability
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, alteration, or disclosure. While we take all reasonable precautions, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Sharing of Information
Your information may be shared only with trusted third parties such as:
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Payment gateway providers
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Courier and logistics partners
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Technology and hosting service providers
This information is shared strictly for order fulfillment and service delivery purposes.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or updates to inaccurate information
- Request deletion of your personal data, subject to legal and operational requirements
- Opt out of marketing communications at any time
To exercise these rights, you may contact our customer support team.
Third-Party Links
Our website may contain links to third-party websites. BatuaIndia.com is not responsible for the privacy policies, content, or practices of such external websites. We encourage users to review the privacy policies of those sites before providing any personal information.
Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. Continued use of the website after updates constitutes acceptance of the revised policy.